UX Research
Turning an ambiguous brief into a problem the team agrees on, and a direction worth testing.
Crafting
human-centered
experiences
Turning an ambiguous brief into a problem the team agrees on, and a direction worth testing.
Mapping end-to-end journeys so banking and regulatory flows read as one product, not a series of handoffs.
Wireframes and flows for dense, rule-heavy screens: forms that validate clearly and dashboards that stay readable.
Figma libraries built and maintained so product teams stay aligned and ship faster.
I'm Ahmad Usama, a Strategic UX Designer with over 4 years of experience transforming complex systems into human-centered, scalable experiences. I bridge design, business, and technology through UX research, interaction design, and design systems.
Currently I'm a Senior UX Designer at Adalfi (a Techlogix company), crafting experiences for mobile banking and digital payments. Before that, at Techlogix, I led UX for SECP eZfile, improving service efficiency by 25% for thousands of monthly applicants and reducing internal processing time by 40% across 10 departments, working alongside Ernst & Young (EY).